Another Source

Operations Center Technician

ID 9897
Job Locations
US-WA-Quincy
Category
Technical Support
Company
Sabey Corporation

At a glance

Do you consider yourself a self-starter with excellent interpersonal and communication skills? Sabey is hiring an Operations Center Technician to join their team in Quincy, WA. In this role, you will be working 12 hr shifts in a condensed work week! This opportunity is perfect if you are interested in Customer, Network, and Data Center Facility support and have a flexible schedule. Learn more and apply today! 

Description: What you'll be doing

Another Source’s client, Sabey Data Centers, is recruiting an Operations Center Technician to join their Sabey Data Centers team in Quincy, WA 

 

Here’s a little about Sabey Corporation and the position they are recruiting for: 

In this role you will be working a 12 hour shift, alternating, Sunday–Tuesday from 8pm-8am one week and then Sunday–Wednesday from 8pm–8am the following week.   

 

Sabey Corporation is a 45 year-old privately held Seattle based full-service commercial real estate company with an outstanding reputation.  The Company is primarily engaged in data center, office, and industrial property development, construction and operations with ownership in the Pacific Northwest and on the east coast.   

 

Sabey Data Centers is one of the oldest and largest privately-owned multi-tenant data center owner/developer/operators in the world. Being privately-owned may mean that ours is never a household name, but to us, it means a complete focus on building value by serving one customer at a time. 

Take a closer look at Sabey Data Centers: https://vimeo.com/173798200  

 

This position will be responsible for Customer, Network and Data Center Facility support for all Sabey Data Center Operations. This role operates in a 24/7 environment which requires flexibility to work any shift.    

 

The individual will be a self-starter and must demonstrate excellent interpersonal and communication skills.  

 

PRINCIPAL ACCOUNTABILITIES 

  • Responsively interact with customers and internal stakeholders. 
  • Uses monitoring applications in conjunction with ticketing systems to support customers and data center operations teams 
  • Continual observation and monitoring of data center and network systems. 
  • Conduct triage and provide Level 1 support for trouble calls. 
  • Manage and document facilities work orders and customer service requests. 
  • Monitor maintenance activities and provide notifications.  
  • Develop and maintain project work plans and schedules for small projects and multiple concurrent projects. 
  • Provide support for a variety of projects within the Data Center. 
  • Develop and maintain operational process and procedures. 
  • Follow documented processes and procedures and suggest changes and improvements. 
  • Perform remote hands services for Sabey customers 
  • Embody Sabey core values 
  • Ensure operations center meets or exceeds goals and objectives. 
  • Drive opportunities for operation center to provide additional services for external and internal customers

 

ESSENTIAL FUNCTIONS  

  • Ability to lift up to 80 pounds and operate a variety of hand and power tools   
  • Ability to interface with technology and operate a computer   
  • Ability to work flexible support hours, overtime, nights, and weekends 

 

MINIMUM QUALIFICATIONS 

  • High School Diploma or GED 
  • Some background in IT  

 

MINIMUM COMPETENCIES 

  • Proficiency with Microsoft Suite, Microsoft Project, and Visio  
  •  Advanced knowledge of the English language – excellent written and verbal comprehension and expression 
  • Ability to work independently and on a team 
  • Working knowledge of IT and networks

 

Sabey offers highly competitive wages based on education and work experience. We also offer a competitive benefits program that includes a 401(k) plan, health and dental insurance, voluntary vision, short term disability, life insurance and paid time off.  

 

Sabey Corporation is an Equal Opportunity Employer and Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.  

 

Another Source works with their clients, on a retained project basis, to maximize the recruiting process. To learn more about Another Source visit www.anothersource.com     


Keywords:  IT, Data Center, Networking, Remote Hands, Information Technology
, Customer Service
 

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