Another Source

Operations Center Technician Sabey Data Centers

ID 100916
Job Locations
US-WA-Quincy
Category
Information Technology
Company
Sabey Corporation

At a glance

Sabey Data Centers is recruiting an Entry Level Operations Center Technician to join their team in Quincy, WA. Sabey Data Centers is a leader in providing colocation, powered shell, and build-to-suit data centers. This position will be responsible for Customer, Network, and Data Center Facility support for all Sabey Data Center Operations. You will provide customer remote hands support as requested, with timely communication. If you enjoy working in a family environment, and value culture, growth, and advancement, this may be the role for you! Learn more and apply today.

Description: What you'll be doing

Another Source’s client, Sabey Data Centers is recruiting an Entry Level Operations Center Technician to join their team in Quincy, WA.    

 

Shift: Nightshift Sun/Mon/Tues and every other Wednesday from 8 pm – 8 am. 

Must be able to train Mon-Fri 8am-4pm for two weeks. 

 

Who is Sabey?  

Sabey Data Centers is a leader in providing colocation, powered shell, and build-to-suit data centers.  

Their world-class data centers have been consistently recognized for operational excellence and record of sustained uptime. With more than 20 years of industry experience and three million square feet of mission critical space, they are the largest privately-owned multi-tenant data center owner/operator in the USA and are proud to provide data center services to many of the world's top financial, technology, media, and healthcare companies. 
 

The importance this role has in our organization:   

The Operations Center Technician reports to the Operations Center Supervisor, is a part of the Operations Services team and supports the Sabey Data Center Operations department. 

This position will be responsible for Customer, Network, and Data Center Facility support for all Sabey Data Center Operations. This role operates in a 24/7 environment which may require flexibility to work any shift. 

 

The Operations Center Technician provides customer remote hands support as requested, with timely communication. This position also provides back-up to the dedicated Sabey Operations Centers, located on the east and west coast.  

 

Your contribution will likely be 

  • Responsively interact with customers and internal stakeholders. 
  • Uses monitoring applications in conjunction with ticketing systems to support customers and data center operations teams 
  • Continual observation and monitoring of data center and network systems. 
  • Conduct triage and provide Level 1 support for trouble calls. 
  • Manage and document facilities work orders and customer service requests. 
  • Monitor maintenance activities and provide notifications.  
  • Develop and maintain project work plans and schedules for small projects and multiple concurrent projects. 
  • Provide support for a variety of projects within the Data Center. 
  • Develop and maintain operational process and procedures. 
  • Follow documented processes and procedures and suggest changes and improvements. 
  • Perform remote hands services for Sabey customers 
  • Embody Sabey core values 
  • Ensure operations center meets or exceeds goals and objectives. 
  • Drive opportunities for operation center to provide additional services for external and internal customers 

 

Experience you will bring to the team:  

  • High School Diploma or GED 
  • Some background in IT  
  • Proficiency with Microsoft Suite, Microsoft Project, and Visio 
  • Advanced knowledge of the English language – excellent written and verbal comprehension and expression 
  • Ability to work independently and on a team 
  • Working knowledge of IT and networks 
  • The individual will be a self-starter and must demonstrate excellent interpersonal and communication skills.   

 

Sabey’s investment in YOU:    
Sabey is building an enduring next-generation company that inspires and values team-member greatness, which is achieved through intentional and strategic focus on optimizing the strengths of individuals and the collective organization.  SabeyLife is a comprehensive portfolio of offerings focused on optimizing our holistic well-being, ensuring that we have the resources we need to pursue purpose and meaning in every area of our lives. SabeyLife is who we are as a team. We want each team member to be the best they can be – not just at work, but also for their friends, families and the communities they serve. 

 

SabeyLife programs include:  
Health and Wellness Program 
Thought Patterns for High Performance 
Everything DiSC 
Built to Last 

 

To learn more about Sabey, take a look:  
https://sabeydatacenters.com 
https://www.linkedin.com/company/sabeydatacenters/ 
https://twitter.com/sabey 

 

EEO Policy Statement: Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as age, race, color, sex, sexual orientation, gender, gender identity, religion, or national origin. 

 

If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at (206) 277-5247 or by email at maxsch@sabey.com. 

 

Another Source works with their clients, on a retained project basis, to maximize the recruiting process.  We are committed to building inclusive candidate pools as we partner with hiring teams. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. 

 

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